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Question:

Residence Permit loss: What should be done if l lost my Residence Permit card?

(Last edited: Wednesday, 6 October 2021, 8:33 AM)
Answer:

If you lose your Residence, you need to follow the instructions below to report to the Immigration and Naturalisation Service (IND) this loss and to request a new residence permit card for yourself:

  • You have already taken/will take the first step, which is physically go to the nearest police station and report everything that you have lost. You have received/will receive a copy of this report.
  • The second step is to report and apply for a new residence permit online with your DigiD code or by filling in the form and sending it by post to the IND with the required documents. Whichever option you choose, you can do this via link: https://ind.nl/en/Pages/Replace-residence-document.aspx 
    If you do not have a DigiD code, you can apply for one online. It will take up-to one week before you will receive your login details by post.
  • Once you have applied for a new residence permit the lost one will be permanently invalid. Even when you find the residence permit card again, you can no longer use it. You must hand in this residence permit card to the IND. You can do this at an IND Desk. For example, when you collect the replacement residence permit card. Or, you can send the card, that you found again, to the following addressIND Bureau Documenten, P.O. Box 7025, 8007 HA Zwolle.
  • Once your new residence permit card is ready for collection the IND will let you know. You can then make an online appointment to go and pick it up via link: https://ind.nl/en/Pages/Appointment-to-collect-your-residence-document.aspx
  • You will have to pay €139.00 to get your new residence permit card. Usually this is on the same day you collect your new residence permit.

 Finally, you need to send to the Registrar Office a front and back scan of your new residence permit once collected.


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